Muhimbi PDF Converter for SharePoint Online - Service Alert

Jonathan D. Rhyne

Jonathan D. Rhyne

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Microsoft has recently made a rather sudden and fundamental change to how SharePoint Online deals with certain 3rd party software. Our workflow actions are unfortunately affected and you may have already seen a message when trying to activate them on new site collections.

Although Microsoft is relatively good when it comes to communicating change, this time they provided no notice and even Microsoft’s internal support team was unaware judging by the following history in Microsoft’s Office 365’s Service Health center:


Our team has worked hard on a workaround and I am happy to announce that a new version of our Workflow Actions is now available from this Knowledge Base Article. Even though you may not be experiencing any problems at this moment, we strongly recommend upgrading to the latest version.

Mini FAQ:

  • Q: My workflows appear to work fine, how am I affected?

    A: At the moment you will only see a message when trying to activate our workflow actions on a new site collection. Workflows on Site collections where our workflow actions are already deployed will continue to work just fine, but it is our understanding that these workflows may cease to work at the end of August 2016.

  • Q: What will happen if I don’t take action?

    A: You will be unable to activate our Workflow Actions on new Site Collections and your existing workflows may cease to work completely at the end of August 2016.

  • Q: Will I need to change my workflows?

    A: No, the new version of our Workflow Actions are backwards compatible with the existing ones. However, you may want to utilise industry best-practice by first upgrading a test environment before changing your production environment.

  • Q: I don’t use workflows, am I affected? A: No, customers that use our SharePoint Online screens to interact with Muhimbi’s PDF Converter do not need to make any changes. Everything will continue to work as before.

  • Q: Are users of Muhimbi SharePoint on-premise solutions affected? A: No, this change only affects SharePoint Online tenants.

For more details about the Muhimbi PDF Converter for SharePoint Online see our new website.

We are trying to persuade Microsoft to give providers such as Muhimbi more notice for fundamental changes such as this one. Please help raise awareness by voting on UserVoice.

If you have any questions then feel free to leave a comment below or contact our support desk.

Labels: PDF Converter, SharePoint Online, Workflow


Jonathan D. Rhyne

Jonathan D. Rhyne

Co-Founder and CEO

Jonathan joined PSPDFKit in 2014. As CEO, Jonathan defines the company’s vision and strategic goals, bolsters the team culture, and steers product direction. When he’s not working, he enjoys being a dad, photography, and soccer.

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