Muhimbi

Posted at: 6:49 PM on 03 July 2009 by Muhimbi

There comes a time in every company’s life where just selling to customers directly via your website is no longer good enough. We are able to reach quite a few customers this way, especially with help from Google AdWords, our well trafficked blog and our Twitter stream, but fact is, many decision makers do not use these channels.

So we are happy to announce our official reseller program.

Muhimbi Reseller program

Muhimbi offers a tremendous opportunity for resellers to benefit from the rapidly expanding global SharePoint market. Our quality products, high level of reseller discount and products ranging in price from $200 to $10,000+ provide a strong financial incentive and unique opportunity for any reseller.

Update: If you are purchasing one of our products on behalf of a customer and you do not wish to become a reseller then please contact us and we’ll provide the necessary details. Note that we cannot give any discounts on ‘one-off’ purchases.
 

Benefit to resellers

• A flat rate of 30% discount on products for resale.
• Integrate Muhimbi’s products into your customers’ SharePoint solutions.
• Direct access to our technical support services as either 1st, 2nd or 3rd line of support.
• High quality and unique solutions.
• Software localised in a number of languages including German, French, Spanish, Japanese, English and Dutch. New languages can be added on short notice.
• Ready to use digital marketing material including banners, logos, screenshots and evaluation software.
• All products are available for OEM embedding.
• Place orders using our on-line ordering system.
• Frequent updates on product releases.
• Convenient payment options including most credit cards, wire transfers and checks.
• The opportunity to leverage the Muhimbi brand.
• No setup fee.  

 
Requirements

Not everyone can become a reseller. Our requirements are very simple, you represent either

an established reseller of 3rd party software with a proven track record in the Enterprise / SharePoint market

or

a SharePoint consultancy, with a proven and relevant track record, who would like to resell our products to existing customers.

How to apply

Please contact Jeroen Ritmeijer on jritmeijer@muhimbi.com / +44-7799-624931 and provide the following information:

• Company name 
• Company address
• Company email
• Company telephone number
• Company website address
• Company contact name
• Describe or categorize your company's primary business
• Company number of employees
• What geographic market does your company serve?
• Do you have an outside sales force? How many?
• When was your company established?
• Outline how you plan to market our products
• What similar products does your company represent/resell?

Reseller Program Frequently Asked Questions
 

Q. What is the Muhimbi Reseller program?

A. Under this program you will be entitled to resell all Muhimbi products from your website or through your sales force in your territory. All the products will bear the Muhimbi branding and will be sold by you as a third party.

Q. How will I receive my discount / commission?

A. You will process the order and take the payment from your customer using your existing processes. You then place an order on the Muhimbi website using a special discount coupon code. It is up to you to either pass on the difference to your customer or take it as a profit.

Q. Are there any costs associated with becoming a reseller?

A. No, it is completely free.

Q. What are the exact reseller terms and conditions?

A. Please contact us and we’ll send it by email or fax.

Q. Which products can I resell?

A. You can resell any of the products listed at http://muhimbi.com/products.aspx.

Q. Do I have to provide any kind of technical support?

A. You can if you wish. Our tech support team can act as either 1^st, 2^nd or 3^rd line of support. You do not need an internal technical support department.

Q. Can I use the content, images and other information from your website to promote Muhimbi’s products?

A. Yes, feel free to borrow as much information as you like. Please contact us directly if higher resolution assets are required.

Q. Do you provide any technical training to resellers?

A. At this moment we do not have a formal training program as we believe our products are self explanatory. However, we do provide detailed documentation in the shape of Administration and End User Guides. In case of any questions or issues not covered in this documentation you can always contact your Muhimbi account manager.

Q. Do you provide software on CD / in boxes?

A. No, we only sell digital downloads.

Q. What payment methods do you provide to resellers?

A. We accept wire transfers, credit cards and payment through cheques. Note that any non credit card payments may incur a delay while we wait for our bank to process foreign currency payments.

Q. How do I provide my customers with evaluation software?

A. You can either point your customer to our product pages from where they can click the ‘Free trial’ link or you can download it on their behalf and forward it to them by e-mail.

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